Terms of sale

TERMS OF SALE

Last Updated: 01/04/2026

⚠ IMPORTANT NOTICE: BY PLACING AN ORDER THROUGH OUR WEBSITE, YOU ENTER INTO A LEGALLY BINDING AGREEMENT AND ACCEPT THESE TERMS OF SALE IN FULL. IF YOU DO NOT AGREE, DO NOT COMPLETE YOUR PURCHASE.

  1. Scope and Acceptance

These Terms of Sale govern all purchases made through our website, mobile applications, or any related sales channels (collectively, the “Store”).

By placing an order, you confirm that:

• You are at least 18 years old or have legal capacity to enter into binding contracts
• All information provided is accurate and complete
• You agree to be bound by these Terms of Sale, our Return and Refund Policy, and any other applicable policies

  1. Products

We sell dietary supplements intended for general wellness purposes only.

• Products are not intended to diagnose, treat, cure, or prevent any disease
• Results may vary between individuals
• You are responsible for reviewing ingredients and ensuring suitability

We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice.

  1. Pricing and Payments

3.1 Pricing

All prices are displayed at checkout and may be subject to change at any time.

• Prices do not include shipping unless explicitly stated
• Applicable taxes may be added at checkout

3.2 Payment Authorization

By placing an order, you authorize us to charge your selected payment method for:

• The full product price
• Shipping fees
• Any recurring subscription charges (if applicable)

Failed or declined payments may result in order cancellation or suspension of your subscription.

  1. Promotional Offers and Subscription Programs

4.1 Free Product Promotion

Certain promotions may offer a free product on the first order, with shipping costs paid by the customer.

By accepting such offers, you explicitly agree to:

• Automatic enrollment in a subscription program
• Recurring billing every 14 (fourteen) days at full product price
• A minimum commitment of 3 (three) paid subscription orders
• Quantity-based billing (the number of items selected in the promotional order determines all future subscription quantities)

4.2 Binding Commitment

The promotional offer is NOT a one-time purchase. It is a subscription agreement.

• Cancellation is not permitted before completion of the minimum commitment
• All charges incurred under this agreement are valid and enforceable

4.3 Abuse Prevention

We reserve the right to cancel promotional orders, refuse service, or terminate accounts in cases of suspected abuse, fraud, or misuse.

  1. Subscriptions

5.1 Recurring Billing

By purchasing a subscription product, you authorize recurring charges at the specified interval.

5.2 Customer Responsibility

You are responsible for:

• Monitoring your subscription
• Managing cancellation requests within the required timeframe

5.3 Cancellation

• Must be requested at least 7 days before the next billing date
• Takes effect only after confirmation

5.4 No Refunds

All subscription charges are final and non-refundable once processed.

  1. Order Processing and Fulfillment

• Orders are processed immediately after confirmation
• Once processing begins, orders cannot be modified or cancelled
• We reserve the right to refuse or cancel any order at our discretion

Estimated delivery times are not guaranteed and may vary due to external factors.

  1. Shipping and Delivery

• Shipping costs are calculated at checkout
• Risk of loss transfers to the customer upon delivery
• We are not responsible for delays caused by carriers, customs, or incorrect shipping information

It is the customer’s responsibility to ensure accurate delivery details.

  1. Returns and Refunds

All return and refund requests are governed exclusively by our Return and Refund Policy.

By purchasing, you acknowledge that:

• Most sales are final
• Refunds are only granted under strictly limited conditions
• A 30-day performance guarantee may apply only if all requirements are met

  1. Product Use and Disclaimer

You agree that:

• You use products at your own risk
• You will follow all usage instructions
• You will consult a qualified professional if necessary

We are not liable for misuse, allergic reactions, or failure to achieve expected results.

  1. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid for the product in question

  1. Chargebacks and Payment Disputes

By placing an order, you agree to contact us first for any issues.

Filing a chargeback without prior contact constitutes a breach of these Terms.

We reserve the right to:

• Contest all disputes with evidence
• Suspend accounts
• Pursue recovery of funds and associated costs

  1. Intellectual Property

All content on our Store (branding, text, images, products) is our property and may not be used without permission.

  1. Modifications to Terms

We may update these Terms at any time.

Continued use of the Store constitutes acceptance of the updated Terms.

  1. Governing Law

These Terms are governed by the laws of [Jurisdiction].

All disputes shall be resolved through binding arbitration in [Location].

  1. Contact Information

Email: info@youfirstlab,com
Subject: Sales Inquiry – [Order Number]
Response Time: 5–10 business days

ONLY email communications are considered valid.

BY COMPLETING A PURCHASE, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS OF SALE.